Customer journey with LEVETO

Revolutionize your customer journey with our new solution!

Dear LEVETO users,

We are pleased to introduce you to the powerful Customer Journey solution that takes automated processes in the LEVETO software to the next level! By setting up complex processes in LEVETO using a simple and understandable user interface.

In a world where customer expectations are constantly rising, it's crucial to make every interaction seamless and effective. With our next big new update, we're giving you the tool you need to strengthen customer loyalty, increase conversions and create outstanding experiences.

What's new?

360° customer overview: Analyze and understand your customers' behavior across all touchpoints.
  • Personalization at the highest level.

  • Automated workflows: Optimize your processes and save valuable time!

The advantages at a glance:

More efficient customer loyalty: Delight your customers with relevant and targeted interactions.
  • Higher conversion rates: Accompany your customers along the entire journey - from the first contact to the purchase decision.

  • Improved customer satisfaction: Creates frictionless experiences that keep customers coming back.

What does that mean in concrete terms?

  • Automate process sequences yourself using a simply designed user interface.
  • Creation of automated offers based on the parameters XY kilowatts of electricity consumption.
  • New lead - Send an automatic welcome e-mail to the end customer and create portal login data.
  • New lead - Create assignment to consultant XY.
  • When process point XY is reached, start the next process.

When is the update coming?

The update will be rolled out for all instances in the 49th calendar week.